Log in to w71 — everything you need to know
How w71 Login Works
Logging in to w71 is simple. You can sign in using either your mobile number or email address — just enter whichever you registered with, along with your password, and you're in.
For mobile users, downloading our app makes logging in even smoother. The app also supports fingerprint and Face ID for quick access.
What to Do If You Forget Your Password
Forgetting your password happens to everyone — no need to worry. Recovering it on w71 is quick and easy. Click the "Forgot Password?" link on the login page, enter your registered mobile number or email, then set a new password using the OTP. That's all there is to it.
- An OTP will be sent to your mobile instantly
- OTPs expire in 10 minutes, so make sure to use yours right away
- New password must be at least 8 characters
- Having trouble? Contact our Help Center
Log in from any device
W71 is fully responsive. Whether you're on mobile, tablet, or desktop, you'll get the same quality experience across every device. Our app is built specifically for users in Bangladesh and runs fast even on low data.
If your account is inactive
If you haven't logged in for a long time, your account may become inactive. In that case, contact our Help Center to reactivate it. Once your identity is verified, your account will be reinstated. Any balance and points in your account will remain safe.
Warning: Never share your password with anyone. No w71 staff member will ever ask for your password.
Tip: To stay safe, change your password every 3 months and keep two-factor authentication (2FA) enabled.